Returns & Exchanges

At 8123, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products are returned in their original, unused condition with tags still attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for reference during the transit process.

• 4.
  Receive Refund or Credit

  After our warehouse inspects the returned goods, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.