Frequently Asked Questions
Everything you need to know about shopping with 8123
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, standard domestic delivery typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that certain limited-edition releases may be final sale.
Do you ship internationally?
Yes, 8123 ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I change or cancel my order after it has been placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.